Private & Confidential
Encrypted visits from wherever you feel safe. No lobbies, no chance encounters, no paper trail you didn't choose.
Confidential Telehealth · Now Accepting New Patients
Private Addiction Medicine On Your Terms
Confidential addiction medicine, medication-assisted treatment, and psychotherapy delivered through secure telehealth. Evidence-based care from experienced clinicians, all from the privacy of your home.
HIPAA-Aligned Platform
Encrypted Video Visits
Discreet Scheduling
The Wright Care Difference
Why Patients Choose Wright Care
Serious, evidence-based medicine — without waiting rooms, judgment, or compromise.
HIPAA Secure Telehealth
Every visit happens on an encrypted, HIPAA-aligned platform built for medical privacy — nothing less.
Evidence-Based Medicine
Every recommendation grounded in current addiction medicine research and clinical best practice.
Medication-Assisted Treatment
FDA-approved medications to quiet cravings and stabilize recovery — prescribed thoughtfully, monitored closely.
Judgment-Free Care
A medical condition, treated with clinical expertise and genuine compassion — never shame.
Personalized Recovery Plans
A plan built around your life — your goals, your schedule, your definition of well.
Clinical Services
Addiction Medicine & Psychotherapy
A complete continuum of private telehealth addiction treatment — from first evaluation through long-term recovery support.
Service i.
Addiction Medicine
Comprehensive medical evaluation and treatment of substance use disorders — opioids, stimulants, sedatives, and more — by clinicians who specialize in addiction medicine telehealth.
Explore addiction medicine →
Service ii.
Medication-Assisted Treatment
FDA-approved medications for opioid use disorder, prescribed thoughtfully and monitored closely, to quiet cravings and stabilize recovery where clinically appropriate.
Explore MAT →
Service iii.
Individual Psychotherapy
One-on-one therapy grounded in proven modalities — CBT, motivational interviewing, and relapse-prevention frameworks — tailored to the realities of your life.
Explore psychotherapy →
Service iv.
Medication Management
Careful, ongoing management of psychiatric and recovery-related medications, with regular follow-ups and adjustments guided by how you're actually doing.
Explore medication management →
Service v.
Recovery Planning
Structured recovery planning that maps your triggers, builds coping strategies, and creates a clear written protocol for high-risk moments — so a hard day doesn't become a lost month.
Explore recovery planning →
Service vi.
Telehealth Follow-Ups
Steady continuity of care: regular encrypted follow-up visits, secure messaging between appointments, and check-ins that keep your momentum — on your schedule.
Explore telehealth follow-ups →
How It Works
Your Path to Recovery
From first contact to first prescription — simple, private, and fast.
i
Step One · 5 Minutes
Assessment
A brief secure intake, then a comprehensive private evaluation with your clinician over encrypted video.
ii
Step Two · Together
Treatment Plan
You and your clinician design a personalized plan — medication-assisted treatment, psychotherapy, or both.
iii
Step Three · Often Same Day
Begin Recovery
Treatment starts quickly — most patients can be seen same day or within a few days.
iv
Step Four · Always
Ongoing Support
Regular telehealth follow-ups, secure messaging, and steady support as recovery becomes your new normal.
Membership Options
Transparent, Cash-Pay Care
No insurance networks. No surprise bills. Nothing shared with third parties unless you request it.
Begin Here
For your first step
$247one-time
New Patient Telehealth Evaluation
- Comprehensive telehealth evaluation
- Same-day appointments available
- Full substance use & mental health history
- Personalized treatment recommendations
- Initial prescriptions when clinically appropriate
- Clear plan for next steps — no obligation
No commitment required
Most Popular
Recovery Membership
For ongoing medical recovery
$199/month
Ongoing addiction medicine & MAT
- Monthly telehealth visits with your clinician
- Medication-assisted treatment management
- Unlimited secure messaging (prompt replies — often even after hours)
- Relapse-prevention planning & check-ins
- Prescription coordination with your pharmacy
Cancel anytime · No long-term contract
Recovery + Therapy
For complete, integrated care
$397/month
Complete medical & psychotherapy care
- Everything in Recovery, plus
- Unlimited secure messaging (prompt replies — often even after hours)
- Regular individual psychotherapy sessions
- Integrated medication management
- Coordinated prescriber & therapist care
- Priority scheduling & extended support
Cancel anytime · No long-term contract
Memberships begin after your evaluation. Superbills available on request for out-of-network reimbursement.
Cancel Anytime
Encrypted Billing
No Insurance Required
Superbills On Request
Privacy & Confidentiality
Your Recovery Is
Your Recovery Is
Nobody Else's Business
Many of our patients are professionals, parents, and public figures who cannot afford — personally or professionally — for their treatment to be visible. Privacy isn't a feature of our practice. It's the foundation.
HIPAA Compliance
Every visit, message, and record lives on an encrypted, HIPAA-aligned platform built for medical privacy — with disciplined internal access controls to match.
Cash-Pay Privacy
Because we don't bill insurance networks, no diagnosis codes or treatment records are reported to third parties unless you request it. Your care stays between you and your clinician.
Judgment-Free Care
Substance use disorder is a medical condition, not a moral failing. You'll be met with expertise and compassion from the first conversation — never shame.
No Unnecessary Insurance Reporting
Superbills are available if you choose to seek out-of-network reimbursement — but that choice is entirely, and only, yours to make.
Private, Secure Telehealth
Encrypted video visits from wherever you feel safe, discreet billing descriptors, unmarked communications — and nothing shared with employers or family without your written authorization, except where required by law.
HIPAA-Aligned
Encrypted Video
Confidential Records
One Dedicated Clinician
Finding the Right Fit
Is Wright Care Right for You?
Outpatient telehealth is powerful medicine for the right patient. We'll always be honest about whether that's you.
Who We Help
- Are struggling with opioids, stimulants, or prescription medications and want confidential, evidence-based treatment
- Want medication-assisted treatment or psychotherapy without visiting a clinic
- Value privacy, flexibility, and one experienced clinician who knows you
- Are medically stable and able to engage in outpatient telehealth care
- Are returning to care after a program, or want support staying in recovery
If this sounds like you, a confidential evaluation is the right first step. If you are experiencing an emergency, please see the important information below.
Begin Privately
Begin Your Recovery
Private. Secure. Evidence-Based Care.
Begin Your Recovery
With Confidence
Private. Secure. Evidence-Based Care.
Your secure intake takes about five minutes and is reviewed only by our clinical team. Most patients can be seen same day or within a few days.
Schedule Your Confidential Consultation →
Encrypted Intake
Clinicians Only
No Obligation, Ever
Important — Not for Emergencies
Wright Care is not an emergency service. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room immediately. If you are in crisis or having thoughts of suicide, call or text 988 (Suicide & Crisis Lifeline) at any time. All treatment decisions — including eligibility for medication-assisted treatment — are based on clinical evaluation, safety, state law, and provider judgment.
Home · Clinical Services
Comprehensive Care,
Comprehensive Care,
Delivered Privately
Every service at Wright Care is delivered through secure, encrypted telehealth by experienced addiction medicine clinicians — evidence-based substance use disorder treatment designed around your life, not a clinic's schedule.
What We Offer
Six Pillars of Private Recovery
Addiction Medicine
The medical foundation of everything we do. Your clinician conducts a comprehensive evaluation of your substance use, medical history, mental health, and goals — then treats substance use disorder the way any serious medical condition deserves to be treated: with expertise, evidence, and a plan.
- Comprehensive diagnostic evaluation
- Opioid, stimulant & sedative care
- Co-occurring anxiety & depression screening
- Lab coordination when indicated
Medication-Assisted Treatment (MAT)
FDA-approved medications can quiet cravings, ease withdrawal, and support long-term recovery for opioid use disorder. When clinically appropriate, your clinician prescribes and closely monitors medication-assisted treatment as part of an integrated plan — never as a prescription in isolation.
- Buprenorphine-based treatment for opioid use disorder
- Naltrexone & other anti-craving medications
- Careful induction, titration & monitoring
- Home delivery pharmacy coordination where available
Individual Psychotherapy
Medication addresses the biology; therapy addresses the life. In private one-on-one sessions, you'll work through the patterns, stressors, and histories that shape your relationship with substances — using proven therapeutic modalities, at a pace that respects where you are.
- Cognitive behavioral therapy (CBT)
- Motivational interviewing
- Trauma-informed approaches
- Skills for stress, sleep & relationships
Medication Management
Recovery rarely happens in a vacuum. Anxiety, depression, insomnia, and ADHD frequently travel alongside substance use disorders. Your clinician manages the full picture — thoughtfully prescribing and adjusting psychiatric medications so your whole treatment works together instead of in silos.
- Integrated psychiatric prescribing
- Regular follow-up & dose optimization
- Drug-interaction & safety review
- Coordination with outside providers, with your consent
Recovery Planning
A strong recovery is a prepared one. Together you'll map your specific triggers, early warning signs, and high-risk situations — then build a concrete, written protocol for exactly what to do when the hard moment arrives. Because it will, and you'll be ready.
- Personalized trigger & risk mapping
- Written relapse-prevention protocol
- Craving-management skill building
- Rapid re-engagement plan after a slip
Telehealth Follow-Ups
Care shouldn't pause between appointments. Members have secure messaging access to their care team, structured check-ins during vulnerable periods, and — only with your written authorization — coordination with therapists, physicians, programs, or family members who are part of your support system.
- Secure messaging with your care team
- Accountability check-ins between visits
- Referrals to vetted specialists & programs
- Family coordination — only when you authorize it
Conditions We Treat
Specialized in Substance Use Disorders
Private telehealth addiction treatment for the full spectrum of substance use disorders — along with the mental health conditions that so often accompany them.
Opioid Use Disorder
Prescription Painkiller Dependence
Stimulant Use
Benzodiazepine & Sedative Dependence
Cannabis Use Disorder
Co-Occurring Anxiety
Co-Occurring Depression
Insomnia in Recovery
Ready When You Are
Begin With a Single,
Begin With a Single,
Confidential Conversation
Your new patient evaluation is a private, unhurried conversation with an experienced clinician — and a clear plan for what comes next.
Schedule a Confidential Consultation →Important — Not for Emergencies
Wright Care is not an emergency service. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room immediately. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline). All treatment decisions — including eligibility for medication-assisted treatment — are based on clinical evaluation, safety, state law, and provider judgment.
Home · Our Practice
A Practice Built
A Practice Built
on Trust
Wright Care was founded on a simple conviction: people deserve addiction treatment that is as private, as personal, and as excellent as the best medicine anywhere — without ever stepping into a waiting room.
Your Clinicians
Meet the Care Team
Two experienced clinicians. One shared standard: rigorous, evidence-based medicine, delivered with patience and without judgment.
Dr. Charles Janssens, D.O.
Medical DirectorDr. Janssens leads Wright Care's medical practice, overseeing addiction medicine treatment, medication-assisted treatment, and clinical safety across the practice. His approach is simple: serious medicine, careful monitoring, and a plan that respects the whole person.
Erin J. Wright, FNP-C
Family Nurse PractitionerErin provides comprehensive evaluations, medication management, and ongoing follow-up care. Patients know her for unhurried visits, direct answers, and treatment plans built around real life — not the other way around.
The bravest call our patients ever make is the first one. Everything after that, we handle together.
Credentials & Standards
Rigor Behind the Discretion
Board Certification
Clinicians board-certified in addiction medicine and related specialties
Evidence-Based Practice
Treatment aligned with ASAM criteria and current clinical research
HIPAA-Aligned Security
Encrypted telehealth, secure records, and disciplined privacy practices
Licensed in Indiana & Illinois
Telehealth provided only where our clinicians hold active state licenses
Our Philosophy
How We Practice Medicine
i.
Privacy Is Clinical
When patients feel safe from exposure, they tell the truth — and truthful histories produce better medicine. Discretion isn't a luxury add-on; it's a treatment tool.
ii.
Medicine, Not Moralizing
Substance use disorder is a treatable medical condition with a robust evidence base. We practice from science and compassion — never from shame.
iii.
The Relationship Is the Treatment
One dedicated clinician who knows your story, over months and years. Continuity is where trust forms, and trust is where recovery holds.
In Their Words
Quiet Stories of Recovery
“
I put off getting help for two years because I couldn't risk being seen at a clinic in my own town. My first appointment happened from my home office. Nobody ever knew — and now I'm eighteen months sober.
Executive · Age 44
“
What surprised me most was the absence of judgment. It was the first time a clinician talked to me about my substance use like it was a medical problem we could solve — because it was.
Attorney · Age 51
“
The combination of medication and weekly therapy changed everything. Having one team that saw the whole picture — not five providers who never spoke — made recovery feel possible for the first time.
Physician & Parent · Age 38Shared with permission. Names withheld and identifying details altered to protect patient privacy. Individual experiences vary; testimonials do not guarantee outcomes.
Meet Your Clinician
Your Story Needs
Your Story Needs
Unhurried Time
Every new patient relationship begins with a private, comprehensive evaluation — a real conversation with an experienced addiction medicine clinician who is fully present, fully prepared, and entirely on your side.
Schedule a Confidential Consultation →Important — Not for Emergencies
Wright Care is not an emergency service. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room immediately. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline). All treatment decisions are based on clinical evaluation, safety, state law, and provider judgment.
Home · Contact
Begin the Conversation —
Begin the Conversation —
Privately
One secure form. Five minutes. Reviewed only by our clinical team, and answered discreetly within one business day. This is the quiet first step everything else follows from.
Secure Consultation Request
Encrypted in transit and reviewed only by our clinical team. Submitting this form does not establish a provider–patient relationship.
Encrypted & Confidential
Reach Us Directly
desirie@wrighttouchhc.orgIntake & scheduling. Discreet subject lines welcome.
ewright@wrighttouchhc.orgErin J. Wright, FNP-C — clinical questions.
(555) 555-0147Confidential line. We never leave voicemails without your permission.
Mon–Fri · 8am–7pmEvening appointments available for members. All visits by telehealth.
100% TelehealthLicensed in Indiana and Illinois. No physical waiting room, anywhere.
What Happens Next
We review your request — clinical team only
We reach out discreetly, your way, within one business day
You're scheduled for a private evaluation — most can be seen same day
Common Questions
Asked Quietly, Answered Honestly
Will anyone find out I'm receiving treatment?
Not from us. Wright Care operates cash-pay, so nothing is reported to insurance networks unless you request a superbill. Communications use discreet subject lines and billing descriptors, and your records are never shared with employers, family, or anyone else without your written authorization — except where disclosure is required by law.
Do you take insurance?
We are a private, cash-pay practice — a deliberate choice that keeps your care confidential and free of network restrictions. On request, we provide superbills you may submit to your insurer for possible out-of-network reimbursement.
How quickly can I be seen?
Most new patients can be seen same day or within a few days of reaching out. Once you're a member, follow-ups are scheduled at your convenience, with evening availability.
Can you really prescribe medication through telehealth?
In many cases, yes — including FDA-approved medications for opioid use disorder. Every prescribing decision is based on clinical evaluation, safety, state law, and provider judgment, and some situations may require in-person care or a higher level of treatment, which we'll help you find.
What if I need more intensive treatment?
We'll tell you honestly. If your evaluation suggests you'd be safer with medically supervised withdrawal management, residential care, or an intensive outpatient program, we'll say so and help connect you to the appropriate level of care. Good medicine sometimes means a referral.
Important — Not for Emergencies
This form is not monitored for emergencies. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room immediately. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline), available 24/7. All treatment decisions are based on clinical evaluation, safety, state law, and provider judgment.
Home · Legal · Privacy Policy
Privacy Policy
How information is collected, used, and protected when you visit this website or communicate with Wright Care.
Scope of This Policy
This Privacy Policy describes how Wright Care handles information collected through this website and general communications. Health information created within the clinical relationship is protected health information governed by our HIPAA Notice of Privacy Practices, which controls where the two overlap.
Information We Collect
- Information you provide. If you submit our consultation request form, we receive the details you choose to share — such as your name, contact information, state of residence, and anything you write about your situation. It is transmitted using encryption and reviewed only by our clinical team.
- Communications. If you email, call, or text us, we retain your contact information and the content of the exchange so we can respond and maintain continuity.
- Automatic collection. We keep automatic collection minimal. We do not use advertising trackers, and we do not sell or rent visitor information to anyone.
SMS & Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile numbers and SMS consent are used solely to send the appointment, scheduling, and healthcare communications you have agreed to receive. See our SMS Privacy Policy and SMS Terms & Conditions for full details, including how to opt out at any time.
How We Use & Share Information
- To respond to your inquiries and consultation requests
- To schedule, confirm, and coordinate care you have requested
- To operate, secure, and improve this website
- We never sell personal information, and we never share it with third parties for their marketing purposes
- Limited service providers (such as secure hosting) may process information on our behalf under confidentiality obligations, and we may disclose information where required by law
Security & Your Choices
We use industry-standard encryption in transit and restrict access to submitted information to those who need it to respond to you. No method of transmission is perfectly secure, but discretion is the foundation of this practice and we treat your information accordingly.
You may request access to, correction of, or deletion of information you have submitted through this website by contacting desirie@wrighttouchhc.org.
Home · Legal · Terms & Conditions
Terms & Conditions
The terms that govern your use of this website and your relationship with Wright Care outside of the clinical record.
Acceptance of These Terms
By accessing or using this website, you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use the site.
Informational Use Only — Not Medical Advice
Content on this website is provided for general information about our practice and services. It is not medical advice, diagnosis, or treatment, and it does not create a provider–patient relationship. A provider–patient relationship is established only after a completed clinical evaluation and mutual agreement to begin care.
This website is not for emergencies. In a medical or psychiatric emergency, call 911 or go to the nearest emergency room. In crisis, call or text 988.
No Guarantee of Outcomes
Recovery is deeply individual, and honest medicine makes no promises it cannot keep. Wright Care provides evidence-based evaluation and treatment, delivered with skill and care — but no specific treatment result or outcome is promised or guaranteed, and individual results vary. Testimonials reflect individual experiences only. All treatment decisions are based on clinical evaluation, safety, state law, and provider judgment.
Intellectual Property & Acceptable Use
The content, design, and branding of this website belong to Wright Care and may not be copied, scraped, or reused without written permission. You agree not to misuse the site, attempt to interfere with its operation, or submit false or harmful information through our forms.
Limitation of Liability, Changes & Governing Law
To the fullest extent permitted by law, Wright Care is not liable for damages arising from your use of this website or reliance on its informational content. We may update these terms from time to time; the effective date above reflects the current version. These terms are governed by the laws of the State of Indiana. Questions may be directed to desirie@wrighttouchhc.org.
Home · Legal · SMS Privacy Policy
SMS Privacy Policy
How your mobile number and text-messaging information are collected, used, and protected.
Our Commitment on Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
What We Collect
- Your mobile phone number, provided by you when you request a consultation or communicate with our team
- A record of your consent to receive SMS messages, including when and how it was given
- The content of messages exchanged with us, retained as needed for scheduling and continuity of care
How We Use SMS Information
Your number and consent are used solely to send the messages you agreed to receive: appointment confirmations and reminders, scheduling coordination, and healthcare communications related to your care with Wright Care. We do not use SMS for marketing, and we never sell mobile information.
Opting Out & Getting Help
You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact desirie@wrighttouchhc.org. Opting out of SMS does not affect your care; we will simply use your preferred alternative contact method. See also our SMS Terms & Conditions.
Home · Legal · SMS Terms & Conditions
SMS Terms & Conditions
The terms of Wright Care’s text-messaging program for appointments, scheduling, and healthcare communications.
Program Description
When you opt in, Wright Care sends SMS messages regarding appointments, scheduling, and healthcare communications related to your care. Consent to receive SMS is not a condition of receiving treatment.
Message Frequency, Rates & Carriers
- Message frequency varies based on your appointments and communications with the practice
- Message and data rates may apply according to your mobile carrier plan
- Carriers are not liable for delayed or undelivered messages
Opt-Out & Help
Reply STOP at any time to opt out of SMS messages. After you send STOP, we will confirm your unsubscription and send no further texts unless you re-enroll. Reply HELP for assistance, or contact us at desirie@wrighttouchhc.org or (555) 555-0147.
Privacy
Mobile information is handled as described in our SMS Privacy Policy and Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Home · Legal · HIPAA Notice
HIPAA Notice of
HIPAA Notice of
Privacy Practices
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
How We May Use & Disclose Your Health Information
We use and disclose protected health information (PHI) for treatment (coordinating your care, including with your pharmacy), payment (processing the fees you authorize), and healthcare operations (quality and safety activities within the practice). We may also disclose PHI when required by law, to prevent a serious threat to health or safety, or as otherwise permitted under HIPAA.
We do not sell your health information, and we do not share it with employers or family members without your written authorization, except where disclosure is required by law.
Your Rights
- Inspect and obtain a copy of your medical record
- Request corrections or amendments to your record
- Request restrictions on certain uses and disclosures of your PHI
- Request confidential communications by alternative means or at alternative locations
- Receive an accounting of certain disclosures we have made
- Receive a paper or electronic copy of this notice, and file a complaint with us or with the U.S. Department of Health and Human Services without retaliation
Our Duties & Contact
We are required by law to maintain the privacy and security of your PHI, to provide you with this notice of our legal duties and privacy practices, and to notify you in the event of a breach of unsecured PHI. To exercise any of these rights or ask questions about this notice, contact our privacy contact at desirie@wrighttouchhc.org.
Home · Legal · Telehealth Consent
Telehealth Consent
What it means to receive care through live, encrypted video visits with Wright Care.
Nature of Telehealth
Wright Care delivers care exclusively through telehealth — live, encrypted video visits between you and your clinician. Telehealth offers meaningful benefits (privacy, access, convenience) and has limitations. Some conditions require in-person examination, testing, or a higher level of care; if so, your clinician will tell you and help direct you appropriately.
Technology, Location & Recording
- Technology can fail. If a video visit is interrupted, we will attempt to reconnect or promptly reschedule at no additional cost.
- Care is provided only to patients physically located in a state where our clinicians are licensed — currently Indiana and Illinois. You agree to tell us your location at each visit.
- Visits are not recorded by us, and may not be recorded by you, without the written consent of both parties.
Emergencies & Clinical Judgment
Telehealth is not for emergencies. In a medical or psychiatric emergency, call 911 or go to the nearest emergency room. In crisis, call or text 988. All treatment decisions, including whether any medication is prescribed, are based on clinical evaluation, safety, state law, and provider judgment.
Home · Legal · Billing & Refund Policy
Billing & Refund Policy
How membership fees, billing, cancellations, and refunds work at WrightCare Telehealth.
A Private-Pay Membership Service
WrightCare Telehealth is a private-pay telehealth membership service. Memberships are not insurance and do not replace health insurance. WrightCare Telehealth does not bill Medicare, Medicaid, Medicare Advantage, or other government-funded insurance programs for private-pay membership services.
Fees
- The new patient telehealth evaluation fee is $247
- Tier 1 Telehealth Membership is $199 per month
- Tier 2 Behavioral Health Telehealth Membership is $397 per month
Tier 1 corresponds to the Recovery Membership and Tier 2 to the Recovery + Therapy Membership shown on our Membership page.
Billing & Renewals
Monthly membership fees are billed automatically and are generally non-refundable once the billing period begins. Unused visits do not automatically roll over. Additional services outside the membership may require separate fees.
Cancellation & Refunds
Patients may cancel by providing written notice at least five (5) days before the next billing date. Written notice may be sent to desirie@wrighttouchhc.org.
Refunds may be considered only for duplicate charges, billing errors, or services not provided due to a WrightCare Telehealth scheduling error.
Payment Does Not Guarantee Services or Outcomes
Payment does not guarantee a prescription, medication change, controlled substance prescription, diagnosis, form completion, referral, or specific outcome. All care decisions are based on provider judgment, clinical appropriateness, safety, and applicable law.
Superbills & Good Faith Estimates
We do not participate in insurance networks. On request, we provide superbills you may submit to your insurer for possible out-of-network reimbursement; reimbursement is determined solely by your insurer. Under the federal No Surprises Act, you have the right to receive a Good Faith Estimate of expected charges; because our pricing is published and flat, we will provide a written estimate on request or at booking.
Emergencies
For emergencies, call 911 or go to the nearest emergency room. For mental health crisis support, call or text 988.
Home · Legal · Membership Agreement
Membership Agreement
The terms of the Recovery Membership and Recovery + Therapy Membership programs.
What Membership Includes
Memberships begin after a completed New Patient Telehealth Evaluation and mutual agreement that ongoing care is appropriate. The Recovery Membership ($199/month) includes monthly telehealth visits, medication-assisted treatment management, unlimited secure messaging (we reply promptly, and often outside business hours, though response times are not guaranteed and messaging is not monitored for emergencies), recovery planning, and pharmacy coordination. The Recovery + Therapy Membership ($397/month) includes everything in Recovery plus regular individual psychotherapy sessions, integrated medication management, coordinated prescriber-and-therapist care, and priority scheduling.
Billing & Renewal
- Memberships are billed monthly in advance and renew automatically until cancelled
- Membership is personal to you and non-transferable
- Membership is not insurance, and does not cover services outside the practice (labs, pharmacy costs, or care from other providers)
Cancellation & Termination
You may cancel at any time by written notice to desirie@wrighttouchhc.org, provided at least five (5) days before your next billing date; no further charges are made after cancellation takes effect. Monthly fees already billed are generally non-refundable, as described in our Billing & Refund Policy. Wright Care may end a membership for non-payment or when, in the clinician’s judgment, a different or higher level of care is needed — in which case we will provide reasonable notice and help you transition safely to appropriate care.
Clinical Discretion
Membership provides access to care; it does not guarantee any particular treatment or prescription. All treatment decisions are based on clinical evaluation, safety, state law, and provider judgment, and no specific outcome is promised or guaranteed.
Home · Legal · Cancellation & No-Show Policy
Cancellation &
Cancellation &
No-Show Policy
Unhurried visits require protected time. Here is how scheduling, cancellations, and missed appointments work.
Cancelling or Rescheduling
We ask for at least 24 hours’ notice to cancel or reschedule any appointment. You can cancel by secure message, by email to desirie@wrighttouchhc.org, or by phone at (555) 555-0147.
Evaluations
The new patient telehealth evaluation fee is $247. Refund eligibility is governed by our Billing & Refund Policy: refunds may be considered only for duplicate charges, billing errors, or services not provided due to a WrightCare Telehealth scheduling error.
Late Cancellations & No-Shows
- Late cancellations (less than 24 hours) and missed appointments may incur a rescheduling fee — which we will always discuss with you first
- We understand recovery is not linear; a missed visit never changes how you are treated when you return
- Repeated no-shows may require a conversation about whether the current care structure is serving you
Cancelling a Membership
To cancel a membership, provide written notice at least five (5) days before your next billing date, as described in our Billing & Refund Policy. Monthly fees already billed are generally non-refundable once the billing period begins.
If We Must Reschedule
If a visit is interrupted by technical failure or must be rescheduled by the practice, we will promptly offer a new time at no additional cost.
Home · Legal · Accessibility Statement
Accessibility Statement
Private, dignified care should be available to everyone. We are committed to making this website accessible to all visitors.
Our Commitment
Wright Care is committed to ensuring digital accessibility for people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we treat accessibility as an ongoing effort, not a one-time checkbox.
Accessibility Features
- Semantic HTML structure with proper landmarks and heading hierarchy
- Full keyboard navigation with visible focus indicators and a skip-to-content link
- Reduced-motion support that disables animation for users who prefer calmer interfaces
- Sufficient color contrast, scalable typography, and descriptive link text
- Forms with clear labels and accessible error handling
Feedback & Accommodations
If you experience difficulty accessing any part of this website, or if you need materials in an alternative format or an accommodation to receive care, please contact desirie@wrighttouchhc.org or call (555) 555-0147. We will respond promptly and work with you to provide the information or service you need.